JoHo & Contact about memberships and accounts (EN)

 

For questions, answers and contact about:

Account - Advice - Data - Points - Services - Tools

 

Member contact (EN)   Change membership (EN)    Member contact (NL)

  • for asking advices, use of tools and adjusting personal data you can use the form below.. For opting out or ending your donation or subscriber services you use the form for changing or ending your membership (EN)

 

      Messages and questions concerning the tools and services

      if you want to sign up or sign out (unsubscribe) from your subscriber services/donation, please use the appropriate forms and pages:

      Sign up      Sign out 

       

      Change of personal data
      Choose new memberservices
      Sign in

      if you want to join JoHo, please use the appropriate forms and pages:

      Join Joho, become a member, choose extra services  

       

      JoHo Account

      JoHo accounts: questions and answers about JoHo accounts (EN)

      JoHo accounts: questions and answers about JoHo accounts (EN)

      What to do when having trouble logging in?

      What to do when having trouble logging in?

      • If you forgot your password, you can request a new password .
      • You will receive a link by e-mail through which you can reset your password.
      • Don't forget to change your password after you are logged in. You can change your password under the tab 'edit' and save your changes by clicking on 'save'.
      • If you filled in a wrong password more than five times, your account will be temporarily blocked. Wait for a couple of hours (around six hours) and try again. 
      How to change your personal details?

      How to change your personal details?

      Changing your personal data when registering (donorship/subscription)

      • To report a change to your personal data, use the international contactform .
      • The changes are then processed in the registration administration.

      Changing your personal data with an insurance policy

      • To report a change to your personal data with an insurance, use the Contactform for JoHo insured .
      • The changes are then processed in the insurance administration.

      Changing your personal data on your account pages on JoHo.org or WorldSupporter.org

      • Do you want a new e-mail address to log in to your account page? Please use the international contactform This way you prevent later problems.
      • On your account page itself, it is also possible to make some changes. These changes have no administrative consequences and cannot be used to communicate changes.
      Where can I find information about JoHo's privacy policy?

      JoHo & Memberships

      JoHo Memberships: questions and answers about international memberships

      JoHo Memberships: questions and answers about international memberships

      JoHo membership: How can I join JoHo and apply for a membership?

      JoHo membership: How can I join JoHo and apply for a membership?

      • To support JoHo and receive various advantages and services in return you can become a JoHo member, starting from 5 euros per calendar year.
      • You can apply for a JoHo membership by filling out the application form  online or in one of the JoHo support centers.
      • JoHo memberships are continuous and the annual contribution is for the period of one calendar year (1st of January until the 31st of December regardless of moment of registration).
      JoHo membership: Which projects are supported by JoHo members?
      JoHo membership: questions and answers about the annual contribution en the payment of a membership

      JoHo membership: questions and answers about the annual contribution en the payment of a membership

      When can you expect your annual contribution to be debited?

      Ongoing donations and subscriptions always run per calendar year. The annual contribution is normally processed via direct debit at the end of the year (between December 15 and January 31). The first payment is usually made a few weeks after registration.

      • This way, as a member, you can immediately use your new benefits in the new year and administrative changes can take effect for the new year.
      • All members can see on their own account page what their annual contribution is and what benefits apply.

      How can you cancel your subscription, get a refund and still remain a member?

      • Some of the JoHo member with a subscription stop the subscription after a while and then remain a JoHo member for a lower contibution. This 'downgrade' also includes a downgrade arrangement.
      • This arrangement means that you can receive a one-off refund of your entire subscription contribution from the previous year, or you can make a targeted donation. You will then remain a JoHo WorldSupporter member (€5 per calendar year) and you will continue to build up your saved JoHo credits.
      • If you would like to report a change (for example terminating your subscription and downgrading to a lower contribution), please use the contact form  for JoHo members
      • Changes are automatically processed on January 1 of the following year. Until then, you can continue to use the current subscription.
        JoHo membership: How can you change your support and membership?

        JoHo membership: How can you change your support and membership?

        • As a JoHo member it is possible to change your membership to make use of more, or less, services and discounts.
        • When you add a subscription it's always for the current calendar year, regardless of the moment of upgrading.
        • For the current calendar year you only pay the difference between your current and new subscription.
        • Cancellations are processed at January 1st of the next calendar year. Until then you can make use of the services and discounts of your current subscription. 
        • You can use the
        JoHo membership: How to opt out and end your JoHo support?

        JoHo membership: How to opt out and end your JoHo support?

        • JoHo memberships (and subscriptions) are continuous until you end your membership
        • Ending your JoHo membership and subscription for the next calendar year can be requested up to one month before the end of the current calendar year
        • Regardless of the moment of opting out, you'll get the discounts and services untill the end of the current calendar year
        • You can also choose to change your subscription into' Online access only' for 10 euro a year
        • You can keep supporting JoHo for 5 euro a year
        • A JoHo membership can be ended by filling in the form for membership and account changes
        • Your opting out will be processed automatically
        WorldSupporter: What is JoHo Worldsupporter Project?

        WorldSupporter: What is JoHo Worldsupporter Project?

         

        Worldsupporter Website 

         

        The 'WorldSupporter' platform

        • The JoHo WorldSupporter project is an online community in which individuals and organizations inspire and help each other on a local and global level
        • You can share and find everything to help someone else, travel responsibly, study well, develop yourself and work for an organization that creates a better world
        • You can gain knowledge, share experiences, answer questions, post comments and publish your own WorldSupporter CV
        • You can share your summaries, photos, blogs, magazines, events, sustainable recipes and tips for others
        • You can meet committed Supporters from over 150 countries and help make the world around them a better place

        How do you use WorldSupporter?

        • You can create a WorldSupporter account in a few minutes and it is integrated into your Personal WorldSupporter profile.
        • Your WorldSupporter profile is comparable to your own platform for all content that you create or disable on WorldSupporter.
        • Your WorldSupporter profile also shows all content recently created by the organizations, groups and people you personally follow.
        • Your WorldSupporter profile indicates what you powerfully contribute to the world around you. It shows what you do for others, during your education, during your work, on holiday or in your spare time. The goal is to inspire others to contribute more to the development of the world of specifically your favorite projects and charities. Moreover, it is also a tool with which you can create a good picture for yourself or those around you of your activities, the role you play or the goals you want to achieve in life.
        • Snce WorldSupporter is an independent platform with its own mission and objective, you will also be asked to create your own WorldSupporter mini-CV so that your fellow supporters can get an idea of ​​you and you get a good idea of ​​the people and organizations you would will follow.
        Summaries & JoHo: questions and answers for international students in the Netherlands

        Summaries & JoHo: questions and answers for international students in the Netherlands

        What types of summaries and study assistance does JoHo offer?

        What types of summaries and study assistance does JoHo offer?

        JoHo summaries and study materials can be found in 6 different forms:

        Book summaries

        • JoHo Book summaries of textbooks or professional literature give you insight into the main and side issues of the most essential and current literature in your field

        BulletPoint Summaries

        • JoHo BulletPoint summaries are ultra-short summaries displayed in bullets
        • BulletPoints can also consist of glossary and definition lists or stamp questions

        Article summaries

        • JoHo Article Summaries are complete summaries of scientific articles that you will use during and after your studies
        • The essence of this can often be expressed in a few paragraphs or sometimes even a few sentences

        ExamTickets

        • JoHo ExamTickets consist of short bullets with subject-oriented exam tips and sample questions, so that you know what you have to learn and how you should study

        ExamTests

        • JoHo Exam Tests consist of bundles of exam and practice questions that provide extra understanding, test your knowledge and give insight into the way in which an exam will be taken

        Study Notes & Sheets

        • JoHo Study notes and sheets are summaries of lectures, working groups that give you more insight into what is considered important by teachers.
        How can I find the JoHo summaries and study assistance?

        How can I find the JoHo summaries and study assistance?

        Do you want use online Summaries and study assistance?

        1. Go to the JoHo Summary Shops  of your study(year)

        • Here on the World of JoHo website (joho.org/nl) you will find all summaries and study assistance that JoHo has made for you via the Summaries Shops
        • These summaries and assistance have been compiled per subject and field of study to optimally support you in passing your courses and to allow you to delve further into your study.

        2. Check the JoHo Advice and Summaries per course

        • In the JoHo Summaries Shops you will find JoHo Advice & Assortment Guides per subject

        • Check the Advice & Assortment Guides for tips on the subject and an overview of the range of published and expected summaries and study assistance

        3. Check the Course and Book Tools for your courses

        • In the Course and Book Tools you will find all summaries, bullet summaries, exam tests and training and extra study assistance collected per course or per book

        • Become a JoHo subscriber  or log in to study and take notes immediately

        Do you want to use print summaries?

        Pick up prints at one of the pickup counters (for JoHo subscribers)

        1. Go to JoHo Summaries Shop  of your our study(year)
        2. Check the JoHo Advice & Assortment Guides
          • In the Advice & Assortment Guides you can see whether the Print summaries for your courses have already been published or are still expected
        3. Go to the Printshop for your field of study
          • You can find the Printshop with all printed summaries per year or per block in the Summaries shop of your our study(year)
        4. Log in and check your Pinpoints
          • Request extra Pinpoints if you don't have enough
        5. Add the printed summaries to your shopping cart
        6. Choose to pick up at a pickup counters (pick-up at convenient location) at JoHo or at your study association
        7. Check the pick-up times and pick up your order

        Have prints sent to your home adress

        1. Go to JoHo Summaries Shop  of your field of study
        2. Check the JoHo Advice & Assortment Guides
        3. Go to the Printshop for your field of study
        4. Log in as a JoHo subscriber to use your Pinpoints or order with a discount
        5. Add the printed summaries to your shopping cart
        6. Choose for shipping to your home address
        7. Pay with Ideal, Paypal or Credit card
        8. The summaries will be sent within a few working days.
        How does a JoHo summary shop work?

        How does a JoHo summary shop work?

        Summary Shops

        • Summaries Shops are overview pages per study or study phase where you can get decision aid for all JoHo summaries and study aid materials, where you can check whether the online and printed summaries are already available and where you can pick up printed summaries.

        How does it work in short

        1. Check the Advice & Assortment Guides for tips on the course and an overview of the summaries and study assistance
        2. Find all summaries, bullet summaries, exam tests and training and extra study help collected by Course or Book tool
        3. Join JoHo as a JoHo subscriber  and study online or pick up JoHo's for free at the pickup counters or have them delivered at home
        4. Order online if you don't want to become a subscriber yet

        What can you find in a Summary Shop?

        • Advice & Assortment Guides:

          • In the Advice & Assortment Guides you will find tips about the course, an overview of which JoHo's are available or expected for you online and in print and which of them are useful, necessary or essential.
        • Course Tools and Book Tools

          • In the Course and Book Tools you will find all summaries, bullet summaries, exam tests and training and extra study assistance collected per course or book
          • If you are a JoHo subscriber and are logged in, you can read all summaries and study assistance per course or per book and take notes per tool or chapter
        • Order summaries & Delivery:

          • Under 'Printed & Delivery' help you will find a link to the Print Shop or to a Shop Bundle per study year where you can easily order all (free) printed summaries to pick up or have them delivered at home.
        • Join JoHo as a subscriber:

          • If you join JoHo (for less than 1.50 per month!) you can study online for free all year round and collect at least 10 summaries for free through sponsorship of JoHo partners.

        Footprints & Tips

        • When you have found what you were looking for, save your pages in your own account.
        • Anyone who is logged in as a JoHo member or subscriber can see his or her favorites at the bottom of every online page of the website or what he or she still needs to study.
        • You can leave these footprints on every page where you are so that you can easily find your way back next time.

        Didn't find what you were looking for?

        • You can use the 'Helpdesk & Support' section at the bottom of any Summaries Shop or search by author or title via one of the search fields.
        • All important study fields have their own Topic pages (in Dutch) where you can find more about the background of the study field, summaries of the most important textbooks, related vacancies, related internships abroad and other useful information.
        • You can pose a question by telephone or the online contact form
        How do you know whether you can already use, order or pick up a JoHo summary online?

        How do you know whether you can already use, order or pick up a JoHo summary online?

        How do you check the status of summaries and study assistance per subject?

        • You can find the status of a new JoHo (summary & study assistance) in the online JoHo Summaries Shop of a study or study phase via the advice and assortment guide or via the Announcements in the Subject or Book Tools.

         Published

        • If the status is set to 'Published', the online summary can be used immediately by JoHo subscribers and the print summary can be ordered immediately for pickup or to have it sent to your home.

        Expected

        • If the status is set to 'Expected', this means that the summaries are still being written and/or edited.
        • If a summary is expected, an indication of the publication date is always indicated. In practice, summaries, or the first part of the summaries, are often published before the expected dates.

         Delayed

        • JoHo strives to make the summary available at latest on the expected date, but it is of course possible that this will be changed.
        • Authors often work under great time pressure and in a number of cases the prescribed literature is known late. Thank you in advance for understanding if this causes delay in a single case.

        What are the options for getting free Print summaries?

        Pick up at your study association

        • The possibilities may differ per study association and there may be different times when it is possible to pick up
        • In the summaries shop of your study year you can see if, how and when there are pick-up options and your study association will also communicate about it via social media and websites.

        Pick up at a JoHo support center

        • Weekly pick-up options are available in one of the JoHo support centers. For the current pick-up times, see the contact with JoHo page
        Who makes the JoHo summaries and study assistance?

        Who makes the JoHo summaries and study assistance?

        Authors

        • JoHo works with authors who have completed and understood the courses and subjects at an earlier stage (Master students, graduates, tutors) and who are therefore considered able to stand 'above the material'. The notes of the lectures and tutorials are made by students who follow the course themselves.

        • The quality per author can of course differ, but in general the summaries are of high quality.

        • Understanding requested: it is possible that the authors of JoHo, when making lecture notes or summaries of which the literature is published late, work under great time pressure and occasionally do not meet their average quality. This is generally indicated with the relevant summary and this summary can then be used online free of charge.

        Master students, graduates, tutors

        • Create summaries of books and articles
        • Create subject-oriented ExamTests, sample questions and ExamTickets

        Senior students, rehearsals, experienced JoHo authors

        • Create subject-oriented ExamTests, sample questions and ExamTickets
        • Check and edit summaries of books and articles

        Students taking courses

        • Create lecture notes and sheetnotes
        • Check and edit exam tips, sample questions and ExamTickets
        How can I use JoHo WorldSupporter for my studying?

        How can I use JoHo WorldSupporter for my studying?

        Your study, your knowledge, your personal development, your WorldSupporter

        • On the JoHo WorldSupporter platform you can, among other things, share international and local summaries and exchange experiences with your fellow students. You will find magazines from students, student organizations and many other Supporters who want to help each other

        • Summaries, practice materials for exams, and lecture notes that you can use for your studies are shared through these magazines

        • You can also share your knowledge on the platform and use your personal development to help others with their studies and careers. For example, you can share your self-made summaries or post your best study tips

        • Most of the JoHo practice materials and lecture notes can now also be found on WorldSupporter to contribute to a world of knowledge sharing and personal development

        Who can pass an exam with JoHo summaries and study assistance?

        Who can pass an exam with JoHo summaries and study assistance?

        Passing your exam with JoHo summaries and study assistance

        • It often happens that students pass their exams by only studying and practicing with the JoHo summaries and study assistance - especially if the different JoHo’s are used.

        • The final result is of course related to many more factors and the use of JoHo's therefore gives no guarantee of success.

        • JoHo recommends using the JoHo’s as additional tools and not as a substitute for, for example, attending lectures or studying books.

        • You can also use the specific JoHo ExamTickets that are often given with the JoHo’s for the best preparation.

        JoHo Services: questions and answers about JoHo pinpoints and sponsored summaries (EN)

        JoHo Services: questions and answers about JoHo pinpoints and sponsored summaries (EN)

        What are JoHo PinPoints?

        What are JoHo PinPoints?

        What are JoHo PinPoints?

        • JoHo PinPoints are points that you can use to order free printed summaries
        • You can use JoHo PinPoints for both the pick-up service and the delivery service.
        • JoHo subscribers receive a minimum of 10 PinPoints per year
        How can you use JoHo Pinpoints for extra benefits?

        How can you use JoHo Pinpoints for extra benefits?

        How can you use JoHo PinPoints to pick-up free summaries or have them delivered to your home?

        1. Go to the print shop of your study program
        2. Log in, check your Pinpoints (request extra PinPoints if you don't have enough)
        3. Add the printed summaries to your shopping cart
        4. Choose to pick up at a pickup location
        5. Pick up your order during one of the pick-up moments
        How can you get new or extra Pinpoints?

        How can you get new or extra Pinpoints?

        How many PinPoints do JoHo subscribers get per year?

        • Every year as a subscriber you will receive 10 new PinPoints at the start of the year.

        How can you get extra PinPoints through the partners affiliated with JoHo?

        • Several JoHo partners can have members or customers request extra PinPoints from JoHo for extra benefits.
        • To request additional JoHo PinPoints, fill in a contact form stating the JoHo partner you are affiliated with.
        • The extra PinPoints will be on your account within two working days

        Can you also order extra PinPoints?

        Yes, if you need extra PinPoints, you can also order these

        1. Go to Extra JoHo pinpoints for subscribers
        2. Choose one PinPoint for 2.50 or five for 10 euros
        3. Pay with Ideal, PayPal or credit card
        4. The extra PinPoints will be added directly to your account.
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        Contact & Insurance Advice
        Why Insurances through JoHo

        Why Insurances through JoHo

        • Specialized: in emigration, work, internships, study and travel abroad.

        • Service: JoHo offers multiple travel insurances by multiple companies. Thanks to JoHo's extensive experience, it can offer support in case of problems with insurers, as well as advice and fast and personal handling.

        • Safe: JoHo is recognized as a trustworthy intermediary for insurances.

        • Social: by purchasing an insurance through JoHo you provide a talented student in The Philippines with health insurance

        Why Should You Take Out A Travel Insurance?

        • The chance of getting injured or ill is generally higher than when you would have stayed at home. The medical care you will need can be very expensive, even more so if you are treated in a private clinic.

        • If you have to fly back because of family circumstances, the flights might be more expensive than your original flight because you have to fly on short notice.

        • You might have to deal with the damage, loss or theft of your luggage.

        • In case of emergency it can be difficult to figure out what to do. A good travel insurance will have an assistance team on standby for you 24/7 and will be able to tell you what steps to take.      

        Why Should You Specifically Take Out A Travel Insurance For A Long Trip Abroad?

        • Often regular travel or health insurances only cover trips for a maximum number of days (for example 60, 90 or 180 days). 

        • Depending on your home country, your health insurance might not offer any coverage for treatment abroad.

        • During a long trip you might consider specific activities, like paid work or volunteering. Regular travel insurances often don’t cover these kind of activities. The same goes for adventurous/ hazardous sports like skydiving, scubadiving and bungee jumping.

        More on why to use JoHo

        • JoHo is one of the few organisations  where you can directly purchase a comprehensive range of foreign insurances from a variety of insurers. As with our other products and services, we believe that you should be able to choose between the best, the most cost effective and the most specialised insurance.

        • JoHo offers various possibilities from combining insurances to assisting in transferring from one insurer to another.

        • When you purchase an insurance policy through JoHo, you will not pay more than if you had purchased it directly from the insurer. Sometimes (through special collective agreements) you will even pay less.

        • JoHo offers support with problems that may arise with the insurer. Sometimes disagreement with claims, cancellation notice or insurance premiums can occur. In this situation it helps if you have the assistance of an organisation who has an established relationship with the insurer.