JoHo accounts: questions and answers about JoHo accounts (EN)
What to do when having trouble logging in?
- If you forgot your password, you can request a new password .
- You will receive a link by e-mail through which you can reset your password.
- Don't forget to change your password after you are logged in. You can change your password under the tab 'edit' and save your changes by clicking on 'save'.
- If you filled in a wrong password more than five times, your account will be temporarily blocked. Wait for a couple of hours (around six hours) and try again.
How to change your personal details?
- Changing your personal data when registering (donorship/subscription)
- Changing your personal data with an insurance policy
- Changing your personal data on your account pages on JoHo.org or WorldSupporter.org
Changing your personal data when registering (donorship/subscription)
- To report a change to your personal data, use the international contactform .
- The changes are then processed in the registration administration.
Changing your personal data with an insurance policy
- To report a change to your personal data with an insurance, use the Contactform for JoHo insured .
- The changes are then processed in the insurance administration.
Changing your personal data on your account pages on JoHo.org or WorldSupporter.org
- Do you want a new e-mail address to log in to your account page? Please use the international contactform This way you prevent later problems.
- On your account page itself, it is also possible to make some changes. These changes have no administrative consequences and cannot be used to communicate changes.
Where can I find information about JoHo's privacy policy?
- For more information about JoHo's use of data, see the privacy policy .
- If you have any question about your data or would like to ask for a data removal, please contact JoHo via this contact form .






